Data Breach Response Plan: A Template Approach for Businesses

Data Protection · For businesses

What to prepare before a personal data breach happens. General legal information only. Check the notification requirements in the current DPDP Rules.

Assign roles

  • An incident lead who decides and coordinates
  • A technical lead to contain and investigate
  • A legal and communications lead for notices and statements

The first hours

  1. Contain the incident: isolate systems, reset credentials, stop further access.
  2. Preserve logs and evidence. Do not wipe devices.
  3. Assess what data and which people are affected.
  4. Record a timeline with times and decisions.

Notification

The DPDP framework requires a data fiduciary to inform the Data Protection Board and the affected individuals of a personal data breach in the manner and within the time the Rules prescribe. Other regimes may apply as well, such as CERT-In directions for cyber incidents and sector regulator rules. Identify these in advance.

After the incident

  • Find and fix the cause.
  • Update policies, training and vendor terms.
  • Keep records of the incident and the response.

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Important disclaimer: This article is general legal information, not legal advice. It does not create a lawyer-client relationship and is not an advertisement or solicitation under Bar Council of India rules. Verify current statutes, rules and judgments before relying on it.